Summary

 

I am a technical communicator with 15+ years of experience creating quality documentation for hardware and software products. This website contains examples of my work, and some of the awards and certificates received. 

Starting my career with a BSEE degree, I gained experience in many technical fields. As a service engineer I saw firsthand the value of clear and accurate documentation. As a production engineer, to improve customer satisfaction, I found the need to document hardware procedures and software interfaces. From this, technical communication became my full-time endeavor leading to the CPTC Expert designation from the Society for Technical Communications.

Increasingly, I have used multi-media to get information to a wider audience. I enjoy working with people of all ages, and work well with cross-functional international teams to meet project deadlines. 

To learn more about me, please visit the "About" page